Support privacy

Updated 27 September 2026

Who operates this desk?

Contact support@stockcontrols.com or reply in your private ticket.

Our full privacy notice and cookie notice explain providers, hosting, retention, your rights and how to contact us.

What is stored

This desk stores the subject, topic, messages, optional name and email, staff replies, status and conversation history. Authorised staff may keep private notes and activity records. We use these records to answer support requests and protect the service. Providing an email address does not verify purchase ownership or subscribe you to marketing.

Save your private ticket link

Anyone with the private link can read and reply to that conversation. Save it securely and return to check replies. This desk does not send automatic ticket notifications or private access links by email.

Browser storage and spam protection

Essential cookies protect forms and private ticket access. Request limits help prevent abuse. When configured, a security challenge may be required before creating a ticket or sending a reply. Review any prepared report before submitting it; a draft is not a sent message.

Retention and requests

Closing a ticket does not automatically delete it. The full privacy notice explains retention and recovery copies. Ask in your private ticket or use the contact details above to request access, correction or deletion. Do not include passwords, private keys, card details or your customers’ personal information.